Privacy Policy

1. Introduction

SinTone ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make wholesale purchases.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Place wholesale orders
• Contact us via email, WhatsApp, or inquiry forms
• Subscribe to our newsletter
• Request OEM/ODM services

This information may include:

• Name and company name
• Email address
• Phone number (including WhatsApp)
• Shipping and billing address
• Business information (tax ID, business license)
• Payment information

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including IP address, browser type, operating system, referring URLs, pages viewed, and time spent on pages.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill wholesale orders
• Communicate with you about orders, shipments, and inquiries
• Provide customer support
• Send marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and ensure security

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers: Payment processors, shipping carriers, and IT service providers who help us operate our business
• Legal requirements: When required by law or to protect our rights
• Business transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Data portability

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during international transfers.

9. Children's Privacy

Our website and products are intended for adults only (18+ years). We do not knowingly collect personal information from children under 18 years of age.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: